Terms of service

Effective 22 October 2026

These terms cover your use of AgentKubeApp: this website, the console, the hosted service and the runtime you may run in your own environment under licence (together, the “service”). By creating an account or using the service you agree to them on behalf of yourself and the organization you use it for. If your organization has a signed agreement with us, that agreement wins where the two differ.

1. The service

AgentKubeApp lets you build, test and run AI agents. On hosted plans we run the service for you. On plans that include self-hosting, you run it in your own environment and we provide the software and the licence. Features and limits depend on your plan and may change as the product improves.

2. Your account

Give us accurate details, keep your sign-in safe and tell us at legal@agentkube.app if you think your account has been misused. You are responsible for what happens under your account and for the people you give access to.

3. Your content

You own your agents, files, knowledge, conversations and other data (“your content”). You give us permission to host, process and transmit your content only as needed to provide the service to you. Agent files live in your own source repository. On self-hosted plans your content stays in your environment.

You are responsible for your content and for having the rights and consents needed to use it with the service, including any personal data your agents handle.

4. Google and other third parties

The hosted service runs on Google Cloud, and sign-in uses Google. Other parts of the service rely on third parties you choose to connect, such as your source repository, your AI model providers (called with your own keys) and your own tools. Their terms and charges apply to your use of them, and we are not responsible for them. Outside the hosted service, your data stays on your side and with the providers you choose.

5. Acceptable use

Do not use the service to break the law, harm others, send spam, deceive people, infringe others’ rights, attack or probe systems you do not own, get around plan limits or licences, or copy, reverse engineer or resell the service except as your plan allows. If we believe the service is being misused, we will contact you to talk it through and resolve it, and may limit or suspend access where needed to protect the service, other customers or the public.

6. Plans and fees

Free plans have no fee and come with usage limits. Paid plans are billed as agreed when you sign up or in your order. Model usage is billed by your model provider, not by us. We will tell you in advance before fees change.

7. Self-hosted licence

When your plan includes self-hosting, we grant you a non-exclusive, non-transferable licence to run the software for your organization during your subscription. The software checks in with us to keep its licence current; check-ins carry versions and usage counts only. Do not remove or work around licence checks.

8. AI output

Agents and the builder use AI models, which can be wrong or incomplete. Review what they produce before you rely on it, especially for decisions that affect people.

9. Security and confidentiality

We protect the service and your content with reasonable technical and organizational measures, and we keep your non-public information confidential. See the Trust center and our Privacy policy.

10. Ending your use

You may stop using the service at any time, and an account owner can ask for a copy of your data or for your account to be deleted from Settings. We may suspend or end access for a serious or repeated breach of these terms, or if required by law, and will give notice where we reasonably can.

11. Disclaimers

The service is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and we do not promise the service will be uninterrupted or error-free.

12. Limitation of liability

To the extent the law allows, our total liability for all claims relating to the service is limited to the fees you paid us for the service in the one month before the event giving rise to the claim. On a free plan that amount is zero. Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data.

13. Indemnity

You will defend and hold us harmless against claims arising from your content or your use of the service in breach of these terms or the law.

14. Changes to these terms

We may update these terms. We will post the new version here with its effective date and, for material changes, tell account owners in advance. Continuing to use the service after that date means you accept the update.

15. Governing law

These terms are governed by the laws of the State of Illinois, without regard to its conflict of laws rules. Disputes will be heard in the state or federal courts located in Cook County, Illinois.

16. Contact

Questions about these terms: legal@agentkube.app.